In addition to our logistics services, we offer omnichannel customer
call centre with bilingual female call agents 7/24 to support, handle customer queries, track shipments and complaints.
Customers can reach us through the website chatbot, WhatsApp, all
our social media channels, the mobile app, the call centre and Amazon
Alexa.
NAQEL Express aims to become the most preferred logistics service provider in Saudi Arabia and the rest of the Middle East, whilst extending its footprints across the three continents of Asia, Europe and Africa.