For the best estimate, come into NAQEL Express Office, so our pros can advise you on the correct box and the right shipping choice that fits your needs.
You can pay by cash for scheduled online pickups, or; You can visit any of our outlets and pay by credit card (Visa or MasterCard), or; Through our Monthly Invoices System for corporate customers with an NAQEL Express account.
To ensure safety while shipping parcels, NAQEL Express discourages shipment of prohibited, restricted and dangerous items to any destination. For more information, you can download and read our list of Prohibited and Restricted Items.
Also note that some countries have additional restrictions, prohibitions, and acceptance processes for certain commodities. Please refer to the Customs Information page to check the prohibited/restricted items by country.
You can track your shipment via our website,
Application, available for Android & IOS
Unified number: 920020505
WhatsApp Bussiness: https://bit.ly/2Wzzoeg
After Naqel receive your order from shipper side you will receive an SMS to inform you about expected delivery date
For any further details please contact us on CS@naqel.com.sa
Commercial invoice. If the shipment need any other documents our representative will inform you.
International shipping duration depends on the origin and destination
You can use our service by calling our unified number & contact us via Email
You will receive an SMS once your shipment is out for delivery and our representative will call you
Local shipping is by land only. For international shipping is by air, by land & sea (for chosen countries)
From 9:00AM up to 2:00PM and from 4:00PM up to 9:00PM
Yes, please send an Email to CS@naqel.com.sa
Once Naqel receive your shipment you receive an SMS enter the link for entering your location, please make sure that your GPS is turned on.
Exit 17 Suly Area P.O.Box 99931 Riyadh, 11625 Kingdom of Saudi Arabia
Naqel Customer Service Contact Numbers
Kingdom of Saudi Arabia: Unified No. 920020505, Toll Free number. 8002464444
Bahrain: Toll Free number: 80020800
United Arab Emirates: Unified No. 0097143131800