We strive to deliver unique customer experience through the adoption of the latest technology and solutions centered around customer needs, high quality and user friendly service offerings.
NAQEL Express has a dedicated quality control center called ‘Operations Control Center’ where our team uses a ‘state-of-art’ GPS based surveillance system to monitor movement of all our trucks and vehicles used during the distribution and delivery process.
This system ensures all shipments arrive at the right destination on time and in a good condition.
A system that enables both shipper and consignee to have clear visibility of shipment status at any point of time. A customer is able to track shipment status using air waybill number, mobile number and shipper reference number. Besides, we provide SMS notification on the shipment status when requested by customer using our on-line tool.
Exit 17 Suly Area P.O.Box 99931 Riyadh, 11625 Kingdom of Saudi Arabia
Naqel Customer Service Contact Numbers
Kingdom of Saudi Arabia: Unified No. 920020505, Toll Free number. 8002464444
Bahrain: Toll Free number: 80020800
United Arab Emirates: Unified No. 0097143131800