Our Quailty Policy & Objectives

Quality policy

With our Quality Policy, we always strive to exceed our customers’ expectations and provide the best logistics and transportation services in Saudi Arabia and rest of the Middle East.

Some of the key features covered in our policy:

Taking the time to fully understand the needs of our customers in a way they trust us

Providing logistics and transportation solutions that achieve short-term and long-term return on investment (ROI).

Always comply with national and international requirements and keep up-to-date with the modern developments in this sector.

Check the standards of the implementation correctly in order to achieve 100% customer satisfaction.

Communicate clearly and regularly with every customer through a highly competent and professional team.

Providing a work environment that values integrity, encourage teamwork, innovation and career growth opportunities.

Enhancing our competitiveness and esteem in the market by continuous understanding endeavoring quality services to the customers.

Making Periodic review of measurable objectives by function as part of continual improvement process

Being Committed to maintain and improve quality management system accredited certification

Appreciating corrective and taking preventive actions to correct deviations and prevent them in line with the principles of quality risk management.


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Exit 17 Suly Area P.O.Box 99931 Riyadh, 11625 Kingdom of Saudi Arabia
Naqel Customer Service Contact Numbers
Kingdom of Saudi Arabia: Unified No. 920020505, Toll Free number. 8002464444
Bahrain: Toll Free number: 80020800
United Arab Emirates: Unified No. 0097143131800
Email. inquiries@naqel.com.sa