NAQEL keeps itself upraised with the changing business solutions of the customer. A well-qualified and experienced team of IT develops and manages all the technology. Periodic survey of the users are conducted to understand the upcoming needs from IT. Some of the IT solutions that is used within NAQEL are,
INFO TRACK –
An in-house developed software that controls the core operational activities within NAQEL. This robust system has the capability to work offline during eventualities of data network being done. The registered users can access this tool even whilst moving, as it has a web interface as well. This tool is one of the biggest advantage of NAQEL operations.
CUSTOMER RELATIONSHIP MANAGEMENT (CRM)-
A tool developed with the support of consultants is now completely handled, developed and maintained by NAQEL. This tool helps the Sales Team plan their activities and also helps them monitor their customer’s business activities.
WAREHOUSE MANAGEMENT SYSTEM (WMS) –
A completely in-house built system, which competes with the market, by providing highly efficient and productive solution to the customers of NAQEL using warehouse. This tool has the capability of stock management right from material receipt till dispatch of goods. A team of experienced talent always works on developing this further.